FAQ

Up to 20 km: free (extra costs apply for accidents or lost keys). Over 20 km: 50€. Islands: Preko 150€, Dugi Otok 500€. Lost key: 50€. Breakdown service applies if you can't return to our address due to an accident or lost key. In case of engine failure we cover all costs.

All bikes and scooters are handed over in perfect working condition. We ask renters to inspect the bike, take clear photos and videos at pickup documenting any existing scratches or damage, and return it in the same condition. These recordings are official proof in case of any dispute.

Basic insurance covers theft of the bike and engine damage. Accidents, scratches, damage and flat tires are the renter's responsibility. If a third party causes an accident, you must call the police and obtain an official report — the responsible party is liable.

All bookings are non-refundable. The 20% reservation fee secures your dates and is not returned in case of cancellation. If a bike becomes unavailable due to an accident or damage caused by another client, we'll cancel and refund in full.

At the agreed time and location. We give a 15-minute grace period — late returns beyond that incur extra fees. Drop-off at our address: Velebitska Ulica 2, 23000 Zadar.

The renter assumes full responsibility for all accidents, damages or injuries that occur during the rental period.

The deposit covers initial repair costs. We take the bike to a local mechanic for assessment and repair, and the renter pays the full repair costs per the mechanic's invoice. If repairs exceed the deposit, the renter pays the difference. A copy of the invoice is always provided for transparency.

A replacement key will be delivered for 50€ plus any applicable breakdown service fee depending on your location.

Always confirm availability with us first — it can change quickly. A 20% booking fee secures your dates. Pay via PayPal, bank transfer, Revolut or cash on arrival. After paying, send us a screenshot of the transaction. If you arrive more than 1 hour late without notice, the reservation is automatically cancelled. We don't accept credit cards.

No. We don't offer or fit phone holders. None of our bikes come with one — please plan your route before you head out.

Every bike is handed over with a full tank. Please return it with a full tank as well. If you return the bike not fully fuelled, we charge the missing fuel plus a refuelling fee.

Two practical options: ride with a passenger (Sozius) who handles directions, or use a Bluetooth in-ear navigation set for turn-by-turn audio without taking your eyes off the road. Either way, plan your route before pickup.